8 Bet Privacy Policy — How We Handle Your Personal Data

1. Who We Are and What This Policy Covers

This Privacy Policy applies to 8 Bet, the online betting and gaming platform operating at 8bet-jit.net. When this policy refers to "8 Bet", "we", "us" or "our", it means the platform and the team responsible for its operation. When it refers to "you" or "the player", it means any person who visits, registers on or interacts with 8 Bet.

This policy covers all personal data that 8 Bet collects, processes and stores in connection with operating the platform and providing betting and gaming services to Pakistani players. It covers data collected through your account registration, betting activity, customer support interactions, payment transactions, device usage and communications with 8 Bet.

By creating an account on 8 Bet or by continuing to use the platform, you acknowledge that you have read this Privacy Policy and that you consent to the processing of your personal data as described here. This policy should be read alongside the 8 Bet Terms and Conditions.

2. Personal Data We Collect at 8 Bet

2.1 Data You Provide Directly

When you register an account, deposit funds, contact support or interact with 8 Bet in other ways, you give us data directly. This includes:

• Full legal name as it appears on your CNIC or passport
• Date of birth (used for age verification — you must be 18 or older)
• Pakistani mobile phone number used for account registration and OTP verification
• Email address (if provided at registration or later in account settings)
• Residential address in Pakistan (required for enhanced KYC verification)
• CNIC number or passport number and copies of identity documents submitted for KYC
• Payment method details — the mobile wallet number or bank account details used for deposits and withdrawals at 8 Bet
• Communications sent to 8 Bet via live chat, email or WhatsApp, including the content of support conversations

2.2 Data Collected Automatically

When you access 8 Bet on any device, certain technical data is automatically collected. This includes:

• IP address at the time of each session
• Device type, operating system version and browser type
• Pages visited on 8 Bet, time spent on each page and navigation patterns
• Referral source — how you arrived at 8 Bet (direct, search, or another source)
• Session timestamps and login/logout records
• Betting history — all bets placed, markets selected, stakes and outcomes
• Deposit and withdrawal transaction records including amounts, times and payment method references

2.3 Data From Third Parties

8 Bet may receive data about you from third parties in specific circumstances. Our identity verification (KYC) partner may return a verified or rejected status along with risk scoring data. Payment processors confirm transaction status and may flag transactions that trigger their own fraud detection systems. In cases where Pakistani law enforcement requests account data under a valid legal process, 8 Bet is legally obliged to cooperate.

3. How 8 Bet Uses Your Personal Data

8 Bet uses your personal data only for defined purposes. We do not process your data in ways that you would not reasonably expect given the context in which it was collected. The main purposes for which 8 Bet processes personal data are as follows:

• Account creation and management: Your registration data is used to create, maintain and authenticate your 8 Bet account. Your mobile number is used for OTP login verification every time you sign in.
• Identity verification (KYC): 8 Bet is required to verify the identity of its players. Identity documents are processed to confirm you are who you say you are, that you are over 18 and that your account is not being used for financial crime.
• Processing payments: Your payment method details are used to credit deposits to your 8 Bet wallet and to route withdrawal payments to your Easypaisa, JazzCash, NayaPay, SadaPay or bank account.
• Fraud prevention and security: IP addresses, device fingerprints and behavioural data are used by 8 Bet's security systems to detect account takeover attempts, bonus abuse, money laundering patterns and other fraudulent activity.
• Responsible gaming monitoring: Betting history and session data are used by 8 Bet's responsible gaming team to identify patterns that may indicate problem gambling and to apply voluntary or mandatory limits where appropriate.
• Customer support: When you contact 8 Bet, your account data and the content of your communication is used to resolve your query. Support conversations are logged for quality assurance and record-keeping.
• Platform improvement: Aggregated, anonymised usage data helps 8 Bet understand how players navigate the platform so we can improve the experience — faster pages, better navigation, more relevant market displays.
• Communications about your account: We use your contact details to send you transaction confirmations, security alerts, balance notifications and changes to 8 Bet's terms or policies. These communications are necessary to the operation of your account and cannot be opted out of.
• Marketing (with your consent): If you have opted in to marketing at 8 Bet, your contact details may be used to send promotional offers, bonus announcements and PSL season updates. You can withdraw marketing consent at any time through your account settings.

4. Legal Basis for Processing Your Data

8 Bet processes your personal data on one or more of the following legal bases:

• Contractual necessity: Processing that is required to fulfil the contract between 8 Bet and you as a registered player — including account management, payment processing and bet settlement.
• Legal obligation: Processing required by applicable Pakistani law — including KYC identity verification, anti-money laundering checks and responses to valid law enforcement requests.
• Legitimate interests: Processing for fraud prevention, security monitoring and platform performance improvement, where those interests do not override your privacy rights.
• Consent: Processing for optional communications, marketing and any other activity where we have specifically requested and received your consent. You may withdraw consent at any time.

5. Who 8 Bet Shares Your Data With

8 Bet does not sell or rent your personal data to any third party. Data is shared only where necessary and only with the following categories of recipient:

• Identity verification providers: 8 Bet uses a third-party KYC partner to verify identity documents. Your CNIC or passport data is shared with this partner for verification purposes only and is not retained by them beyond the verification process.
• Payment processors: When you make a deposit or withdrawal at 8 Bet, your payment reference details are passed to the relevant payment processor — such as Easypaisa, JazzCash or the relevant bank's IBFT gateway — to complete the transaction.
• Fraud detection and security services: IP and device data may be passed to specialist fraud detection services that help 8 Bet identify high-risk transactions and suspicious login patterns.
• Regulatory and law enforcement authorities: Where 8 Bet receives a valid legal request from Pakistani authorities — such as the FIA or a court order — we are legally obliged to comply and may share account and transaction data as required.
• Professional advisors: In limited circumstances, our legal, audit or compliance advisors may need to access anonymised or specific account data in the course of their professional services to 8 Bet.

6. How 8 Bet Handles Payment Data

Payment data deserves its own section because it is among the most sensitive information 8 Bet handles. Here is a clear explanation of how your financial details are treated on the platform.

When you make a deposit at 8 Bet using Easypaisa or JazzCash, the transaction is initiated through the respective mobile wallet's payment API. 8 Bet receives a transaction confirmation reference from the payment processor but does not receive or store your full mobile wallet PIN, MPIN or any credentials that could be used to access your wallet directly.

When you withdraw from 8 Bet, the destination wallet or bank account number you have registered in your account is used to route the payment. This information is stored in encrypted form in 8 Bet's secure database. It is accessible only to the payment processing systems and authorised staff involved in withdrawal processing — it is not visible in plain form to general customer support agents.

For Visa and Mastercard transactions, all card processing is handled by a PCI-DSS-compliant payment gateway. 8 Bet does not see or store full card numbers at any point in the transaction flow. Only a masked reference (for example, the last four digits) is stored in your account records for identification purposes.

7. Cookies and Tracking Technologies

7.1 What Cookies 8 Bet Uses

8 Bet uses cookies and similar tracking technologies to make the platform work correctly and to improve your experience. Cookies are small data files stored on your device by your browser. The categories of cookies used by 8 Bet are:

• Essential cookies: Required for the platform to function. These manage your login session, remember your active bet slip and maintain your security token during a session. You cannot opt out of essential cookies as they are necessary to use 8 Bet.
• Functional cookies: Remember your preferences — such as language settings, preferred betting view layout and recently viewed markets — so you do not have to set them again each visit.
• Analytics cookies: Collect anonymised data about how players navigate 8 Bet — which pages are most visited, where users drop off and how long sessions last. This data helps us improve the platform. Analytics data is aggregated and not linked to individual accounts.
• Security cookies: Help 8 Bet detect and prevent fraudulent sessions, account takeovers and automated bot traffic.

7.2 Managing Your Cookie Preferences

You can control non-essential cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that disabling essential cookies will prevent you from logging into 8 Bet or using the platform correctly. Disabling analytics cookies will not affect your ability to use 8 Bet but will reduce our ability to improve the platform over time.

8. How Long 8 Bet Retains Your Data

8 Bet retains personal data only for as long as it is needed for the purpose it was collected, or as required by applicable law. The following retention periods apply:

• Account and identity data: Retained for the duration of your active account plus a minimum of five years after account closure, in line with anti-money laundering record-keeping requirements.
• Transaction records: All deposit and withdrawal records are retained for seven years to meet financial record-keeping obligations.
• Betting history: Retained for five years following account closure. This data is used to resolve disputes and comply with regulatory reporting requirements.
• Support communications: Chat and email records are retained for two years from the date of the interaction.
• Technical session data (IP, device): Retained for 90 days unless associated with a security incident, in which case it may be retained for longer.
• Marketing consent records: Retained for as long as you maintain your marketing preferences, plus one year after you withdraw consent as evidence of the historical consent record.

When data reaches the end of its retention period, 8 Bet securely deletes or anonymises it so that it can no longer be associated with your identity.

9. How 8 Bet Secures Your Data

8 Bet takes data security seriously and has implemented multiple layers of protection for personal data stored on and transmitted through the platform:

• SSL/TLS encryption: All data transmitted between your browser or mobile device and 8 Bet servers is encrypted using TLS 1.2 or higher. The padlock icon in your browser confirms this encryption is active.
• Database encryption at rest: Personal data stored in 8 Bet's databases is encrypted at rest using AES-256 encryption. Even if a database were accessed without authorisation, the data would be unreadable without the encryption keys.
• Access controls: Access to systems holding personal data is restricted to 8 Bet staff who need it to perform their role. Access is controlled by role-based permissions, multi-factor authentication and audit logging.
• Payment data tokenisation: As described in Section 6, payment credentials are tokenised — raw card numbers, wallet PINs and bank credentials are never stored on 8 Bet servers.
• Intrusion detection and monitoring: 8 Bet operates continuous server-side monitoring and intrusion detection to identify and respond to security threats in real time.
• Regular security reviews: 8 Bet conducts periodic internal security reviews and works with external security professionals to identify and remediate vulnerabilities in the platform.

In the event of a data security incident that is likely to affect your rights or interests, 8 Bet will notify affected players within 72 hours of becoming aware of the incident and will provide clear information about what happened, what data was involved and what steps are being taken to address it.

10. Your Data Rights

As a player at 8 Bet, you have specific rights with respect to the personal data we hold about you. These rights are described below and can be exercised by contacting our support team at support@8bet-jit.net or via live chat.

11. Children and Underage Users

8 Bet is strictly an 18+ platform. We do not knowingly collect or process personal data from anyone under the age of 18. Our registration process includes age verification steps, and our KYC procedure confirms age against CNIC records.

If a parent or guardian becomes aware that their child has submitted personal data to 8 Bet, they should contact us immediately at support@8bet-jit.net. We will promptly close the associated account, delete all personal data submitted by the underage person and refund any deposits to the payment method used, minus any winnings which will be forfeited under the terms of our responsible gaming policy.

8 Bet actively promotes responsible gaming tools and encourages parents to use available parental controls on devices to prevent underage access to betting and gambling websites.

12. Changes to This Privacy Policy

8 Bet may update this Privacy Policy from time to time. When we make material changes — such as adding new categories of data collection, changing how data is shared or altering retention periods — we will notify registered players by email at least seven days before the changes take effect.

The updated Privacy Policy will always be accessible at 8bet-jit.net/privacy-policy with a revised "Last Updated" date. For minor changes — such as clarifications or corrections to existing text that do not affect your rights — we may update the policy without advance notice.

Continued use of 8 Bet after a policy update is published constitutes your acceptance of the revised policy. If you do not accept changes to this policy, you should stop using 8 Bet and request account closure before the changes take effect.

13. How to Contact 8 Bet About Privacy

If you have questions about this Privacy Policy, want to exercise your data rights or have a concern about how 8 Bet is handling your personal information, here is how to reach us:

• Email: support@8bet-jit.net — use the subject line "Privacy Query" for faster routing to the right team
• Live Chat: Available 24/7 on any page of 8 Bet — best for urgent account-related privacy concerns
• WhatsApp: Link available in your 8 Bet account dashboard once logged in

8 Bet will acknowledge privacy-related contacts within 24 hours and provide a substantive response within 30 days. For formal data rights requests, please email us with your registered mobile number for identity verification.